New Patients

What to Bring to Every Appointment

Insurance cards
Proof of income (if applying for our sliding fee benefit)
- Sliding fee benefit application
Current medications and supplements
List of questions for your doctor
Cash, check, credit or debit cards to pay for co-pays or nominal fees. (There is a 2.5% convenience fee for credit or debit card use with a $2 minimum.)
For some grant-funded services, donations may be requested at the time of service to help offset the cost of care.
Please arrive early to have time to complete any paperwork

Is Your Family’s Care Affordable?

We accept Medicare, Medicaid and most insurance plans. We also offer a sliding fee benefit. This allows eligible individuals and families to receive services for a fee that is based on household size and income.

You have the right to receive a Good Faith Estimate for the total expected costs of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment and hospital fees. Please see the linked document for details: Good Faith Estimate.

We can provide information on insurance and other assistance options available for you and your family. This can include help with signing up for Marketplace Insurance (also known as Affordable Care Act or “Obamacare” insurance) and Medicaid.

sliding fee benefit examples

Fast reliable communication Accessible 24/7 and only a click away

Wood County Community Health Center is thrilled to offer you the Patient Portal!

The Patient Portal is a convenient, secure, online tool available 24/7 that will help you:

Correspond with our practice online via our secure portal
View, download, or share your personal health records, including medication and immunization information
Review your latest test results
Obtain educational information
Get appointment reminders
Maintain account data including username, password and access privileges

Our Privacy Policy

We know your privacy is important to you. We follow all HIPAA rules and comply with privacy standards to protect patients’ medical records and other health information. (see Privacy Policy)

Our responsibilities

We will:

Listen to you
Provide ethical and appropriate health care
Work to understand how your culture, family, social networks and economic situations affect you and your health.
Inform you of all available services that you may need
Be a source of information to help you make choices about your health
Respond to your questions and complaints promptly
Maintain the confidentiality of your health information
Provide you access to your medical chart through a patient portal
Refer you to reputable specialists when needed