We know your privacy is important to you. We follow all HIPAA rules and comply with privacy standards to protect patients’ medical records and other health information. (see Privacy Policy)

Our Missed Appointment And Cancellation Policy

Effective July 1, 2022, Wood County Community Health Center will be implementing a new missed appointment and cancellation policy.

• If you arrive more than 10 minutes after your scheduled appointment time, you are not guaranteed to be seen at that time. You could be asked to reschedule your appointment to prevent delays or inconveniences for other patients.

• Simply not showing up for an appointment is considered a no-show. After two no-show appointments within the past six (6) months, you can still use the Health Center but only on a same-day scheduling basis for the next six months.

When a patient misses a scheduled appointment, it prevents us from using that time to care for other patients. As a courtesy, we send out reminder texts for appointments, so please make sure that we have your current contact information. If you are unable to attend an appointment, we request you cancel your appointment ahead of time. To cancel your appointment, please call 419-354-9049 and leave your name, date of birth, and the appointment date and time you need to cancel. You may also send us a message through the patient portal. If you are a parent or guardian of a minor, you are responsible for their appointments and the same process will be used for a minor’s no-show appointment.
Keeping your scheduled appointments is important to make sure you are getting the care you need. Any time you need to cancel or reschedule, please contact our office as soon as possible prior to your scheduled appointment. This gives us time to schedule other patients who may be waiting for an appointment.