Effective July 1, 2022, Wood County Health Department Community Health Center implemented a new missed appointment and cancellation policy.
Keeping your appointment is very important to maintain your health. When we schedule appointments, we set aside time and resources to meet your needs and we must ensure our providers’ time. When a patient shows up more than 10 minutes late or fails to cancel the appointment ahead of time and is a no-show, it blocks our schedule and other patients who need medical care are unable to be seen as that appointment time was held for the scheduled patient.
Please make every effort to keep your appointments. As a courtesy, we send out reminder texts for appointments, so please make sure that we have your current contact information. If you are unable to attend an appointment, we request you cancel your appointment ahead of time. To cancel your appointment, please call 419-354-9049 and leave your name, date of birth, and the appointment date and time you need to cancel, or you may send a message through the patient portal.
If you have recently visited the Health Center, your provider may have referred you for a diagnostic test or lab order. These tests are important tools to monitor your health. If you have not had a chance to schedule an appointment for a lab, diagnostic or referral order that you were given, please do it as soon as you can.
If you already use our patient portal, you can find any orders you may have by logging in to the portal. If you have questions or need help, please call our office at 419-354-9049.
Do you need help getting to appointments? Great Lakes Community Action Partnership (GLCAP.org) has put together a list of transportation providers and services in Wood County. The Getting Around Wood County guide has information on all types of transportation that residents can use. It includes a list of taxis, buses and medical transportation, and highlights providers that offer accessible services.
NET Plus Transportation Service
NET Plus Transportation Service gives Wood County residents access to ADA-accessible, non-emergency transportation to medical, dental, vision, pharmacy, mental health and addiction treatment appointments and services in Wood, Hancock, Henry, Lucas, Ottawa, Sandusky and Seneca counties. To find out more, please call the hotline at 1-844-353-6779 or visit the NET Plus webpage at the following link.
See our map for more information about Parking and Building Entrances