• Listen to you
• Provide ethical and appropriate health care
• Work to understand how your culture, family, social networks and economic situations affect you and your health
• Inform you of all of the services that you may need
• Be a source of information to help you make choices about your health
• Respond to your questions and complaints promptly
• Maintain the confidentiality of your health information
• Provide you with access to your medical chart through a patient portal
• Refer you to reputable specialists when needed

Wood County Community Health Center is thrilled to offer you the Patient Portal! The Patient Portal is a convenient, secure, online tool available 24/7 that will help you:

• Correspond with our practice online
• View, download, or share your personal health records, including medication and immunization information
• Review your latest test results
• Obtain educational information
• Get appointment reminders
• Maintain account data including username, password and access privileges

It takes just three easy steps to get started:

• Provide a valid email address to us over the phone or at your next appointment. You’ll receive an invitation to enroll.
• Create a username and password, then follow prompts to activate your account.
• Use your username and password to securely access your health information.

We know your privacy is important to you. We follow all HIPAA rules and comply with privacy standards to protect patients’ medical records and other health information.

Privacy Policy

Aviso de prácticas de privacidad

If you arrive more than 10 minutes after your scheduled appointment time, you are not guaranteed to be seen at that time. You could be asked to reschedule your appointment to prevent delays or inconveniences for other patients.

Simply not showing up for an appointment is considered a no-show. After two no-show appointments within the prior six months, you can still use the Health Center but only on a same-day scheduling basis for the next six months.

When a patient misses a scheduled appointment, it prevents us from using that time to care for other patients. As a courtesy, we send out reminder texts for appointments, so please make sure that we have your current contact information. If you are unable to attend an appointment, we request you cancel your appointment ahead of time. To cancel your appointment, please call 419-354-9049 and leave your name, date of birth, and the appointment date and time you need to cancel. You may also send us a message through the patient portal. If you are a parent or guardian of a minor, you are responsible for their appointments and the same process will be used for a minor’s no-show appointment.

Keeping your scheduled appointments is important to make sure you are getting the care you need. Any time you need to cancel or reschedule, please contact our office as soon as possible prior to your scheduled appointment. This gives us time to schedule other patients who may be waiting for an appointment.

We accept Medicare, Medicaid and most insurance plans. We can also provide information on insurance and other assistance options available for you and your family. This can include help with signing up for Marketplace Insurance and Medicaid.